Government of India has an online Grievance forum at http://pgportal.Gov.in/
The govt. Wants people to use this tool to highlight the problems they faced while dealing with Government officials or departments like Passport Office, Electricity board, BSNL/MTNL, Railways etc.
Many of us say that these things don't work in India . Couple of months back, the Faridabad Municipal Corporation laid new roads in his area and the residents were very happy about it. But 2 weeks later, BSNL dug up the newly laid roads to install new cables which annoyed all the residents.. A resident used the above listed grievance forum to highlight his concern.. To his surprise, BSNL and Municipal Corporation of Faridabad were served a show cause notice and the guy received a copy of the notice in one week. Government has asked the MC and BSNL about the goof up as it's clear that both the government departments were not in sync at all.
(I'm not sure about the authenticity of the above incident!)
So use this grievance forum and educate others who don't know about this facility. This way we can at least raise our concerns instead of just talking about the 'System' in India .
Invite your friends to contribute for many such happenings.
PLEASE SPREAD THIS MESSAGE IF U WANT OUR INDIA TO HAVE A BETTER TOMORROW...
The govt. Wants people to use this tool to highlight the problems they faced while dealing with Government officials or departments like Passport Office, Electricity board, BSNL/MTNL, Railways etc.
Many of us say that these things don't work in India . Couple of months back, the Faridabad Municipal Corporation laid new roads in his area and the residents were very happy about it. But 2 weeks later, BSNL dug up the newly laid roads to install new cables which annoyed all the residents.. A resident used the above listed grievance forum to highlight his concern.. To his surprise, BSNL and Municipal Corporation of Faridabad were served a show cause notice and the guy received a copy of the notice in one week. Government has asked the MC and BSNL about the goof up as it's clear that both the government departments were not in sync at all.
(I'm not sure about the authenticity of the above incident!)
So use this grievance forum and educate others who don't know about this facility. This way we can at least raise our concerns instead of just talking about the 'System' in India .
Invite your friends to contribute for many such happenings.
PLEASE SPREAD THIS MESSAGE IF U WANT OUR INDIA TO HAVE A BETTER TOMORROW...
An even more better way. File an RTI. Right to Information.
ReplyDeleteWill tell you how it works. All you have to do is file an RTI. Like, lets say, you didn't recieve your passport even after 45 day s of applying for it. File an RTI asking why it is so. The officer has to answer in the next 45 days or else he'll have to pay a fine from his pocket. It HAS worked. There's this organisation in Delhi. Josh. they actually made this happen. It was quite amusing when I heard it first. All they did was this...they placed a desk in front of the passport office and made every person who came out of the Passport office dejected file an RTI. In a few days the Passport officer cleared all the passports.
In fact we, a few students in HCU, are planning to collaborate with people from Delhi university. They'd file an RTI in our university and we'll do the same in their University so that we don't face any complex situations from the Profs. :)
There are many such things about which people are unaware of. RTI is one. :) Ignorance is no longer bliss.
Nikitha.
thanks for the comment!
ReplyDeleteand also thanx 4 the info! :)
p.s. check http://www.rtiindia.org/
ReplyDeleteI am already a member there..:P